Sonesta Select Tempe Downtown

I have stayed here a couple times for work and am always impressed with the staff. This last visit was after all night travel and I was exhausted. I was so grateful for the wonderful care and service from Patti at the front desk. She was very professional and yet made me feel welcome. She really went the extra mile when there was a mix up with my reservation. Great experience. The manager Jason, the next day, was also very helpful. Great staff!! Comfortable and quiet room. Just what I needed to rest.

Get ready to pay an extra $15 for parking in addition to your room reservation. Also get ready for worn sheets with stains and thin spots. I kid you not, when I called the front desk for fresh sheets, they handed me a pillow case with eyeliner makeup stains on it. They didn’t even bother to offer a new one, it was like take it or leave it. That being said, the room was fine, but the TV remote barely worked.

I was hoping to leave a great review but there was nothing good to share :( 1st the hotel charge $15 for parking which is fine IF they have a parking space. We arrived in the evening and had to drive around over 20min looking for parking hoping someone would leave, thankfully somebody finally left and we were able to park but finding parking at a hotel should never be an issue especially if they’re charging. When we got to our room, the door was propped OPEN someone had turned the lock across the top to keep the door open…. After checking the room out it seemed safe so we stayed. We then noticed garbage (some wrapper) under the pillow headboard. Under a couch pillow was a used VAP PEN ….barf…. We didn’t even have to pull the couch out to find it. It was literally just under a small throw pillow. The vent on the bathroom was seeping Dust and the bath soap dispensers were covered in build up, dust and hair …. When we were going to bed the mirror next to the bed almost fell on me, it was not screwed into the wall anymore so it was just propped up ready to tip over . We used the elevator to come and go from the 2nd floor and from the time we arrive until we checked out at 11am it was so dirty! Cereal and crumbs smashed up all over the floor, I wish someone could have just ran a quick vacuum or something in there. We put the do not disturb sign on the door but Around 8:50am house keeping came knocking to clean anyway WAYYYY before checkout and my sign was on the door. So much for sleeping in… We stay in Tempe often for my husbands marathons or my sons soccer games but we definitely will not be able to stay here again, nor can we recommend it to anyone.

I recently had the pleasure of staying at this hotel during a conference, and overall, my experience was quite positive. The hotel had several strengths that made my stay comfortable and enjoyable. First and foremost, the hotel's amenities and the room itself were in excellent condition. The room was spacious, well-furnished, and provided a comfortable environment for relaxation after a long day at the conference. The bed was particularly comfortable, ensuring a good night's sleep. One notable aspect that I truly appreciated was the availability of free printing and computers. This feature made it incredibly convenient for me to take care of last-minute conference-related tasks without any additional hassle. The hotel staff was friendly and accommodating, and I appreciated their prompt response to any requests I had. However, there was one slight hiccup during my stay. When I requested housekeeping after returning from a long day at the conference, the room wasn't ready as expected. I had to wait for a little while before it was serviced. While this was a minor inconvenience, I was pleased to see that the hotel staff immediately addressed the situation and ensured the room was cleaned to my satisfaction. In summary, this hotel provided a comfortable and pleasant stay, with the only minor issue being a brief delay in housekeeping. The staff's quick response, the excellent room conditions, and the availability of free printing and computers more than made up for this minor hiccup, making it a viable choice for future conference stays.

Nice location if you're interested in having plenty of walkable options for dining, entertainment, etc. The room was standard, though the shower needed some updating. There is a fire station right next door and what appears to be a highrise college dorm/apartment, but none of that bothered us with the exception of a few sirens (and this was Halloween weekend with a lot of parties). There's a tiny 24/7 corner shop in the lobby with snacks and some other items you may need while traveling. We had breakfast from the hotel bistro and it was good; a bit expensive but to be expected. Best part about it was the service - very friendly and kind! Note that parking in the hotel lot costs $15 per night when we were there.